Can I see the design before production?
Yes. We send a preview before production begins.
Can I request changes?
Yes. One free revision is included.
When does production begin?
Production begins only after you approve the design.
Can I order for a pet who has passed away?
Yes. Pawkinly is made for both celebration and remembrance.
Can I include multiple pets?
Yes. Extra pets can be added for an additional fee.
What if my photo is not good enough?
We will contact you if photo quality is not suitable.
Can this be sent as a gift?
Yes. Gift packaging and gift messages can be added.
Do you accept returns?
Because each product is personalized, returns are not accepted after design approval and production.