## Shipping Policy
Because each Pawkinly keepsake is handcrafted just for you, production and shipping take a little extra care.
### Timeline
| Stage | Time |
|—|—|
| **Design Preview** | 1–3 business days |
| **Production After Approval** | 3–7 business days |
| **Shipping** | Depends on destination and method |
### Production Process
Personalized products take time because each piece is made after your design is approved. We do not keep pre-made stock — every Pawkinly keepsake is created specifically for you.
### Shipping Methods
We ship via USPS and UPS. Tracking information will be emailed once your order ships.
### International Shipping
We currently ship to select countries. Import duties and taxes are the responsibility of the customer.
### Lost or Delayed Shipments
If your tracking shows no movement for 10 business days, please contact us and we will help resolve the issue.
[Contact Us →](/contact/)